Rashki 15 Day Exchange Policy
Though we always strive to provide you with a great experience each time you shop with us, if at all you are not 100% satisfied with your purchase, you can exchange your Order within 15 days, from the day of Delivery.
All you need to do is fill the form under the contact us tab on the website and leave a message with subject as " Exchange Request "
Terms & Conditions:
- Please notify us of receipt of a damaged/defective product within 24 hours of delivery.
- At Rashki, we follow a No Refund policy.
- All products will be accepted only if the products are returned in a saleable condition with the tags intact, packaging and invoice.
- Postage and charges for return of these will borne by the customer
- All exchange requests will be processed once the shipment returns to our warehouse
- It is advised that the return packets should be strongly and adequate packaged so that there is no further damage of goods in transit.
- The defective/damaged item sent for replacement must be received within 10 days of delivery to claim the replacement.
- Please note that in any case we cannot offer exchanges on any sale, opened or used products.
We regret that our sales facility is not currently available to our customers outside of India. If you reside outside India and are interested in purchasing one of our products, please email us at support@Rashki.com
How do I Exchange?
You can also ship back the product to our address mentioned below, clearly mentioning the order number or you can reach to our nearest store for the exchange. Post-dispatch or before moving forward for exchange it would be helpful if you could drop in an e-mail with the order number and dispatch details at firstname.lastname@example.org.
Address for returns is
MYGIRAFFE LIFESTYLE PRIVATE LIMITED
Rashki, 101, PRATAP NAGAR,
MAYUR VIHAR, PHASE-1 DELHI,
New Delhi, Delhi, 110091